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About the role

Drive is a values-led social care organisation committed to supporting people to live the life that matters to them. This apprenticeship offers a unique opportunity to gain hands-on experience within a busy HR, Learning & Development and Wellbeing environment.

You will work alongside a supportive and experienced team, contributing to real organisational processes such as recruitment, onboarding, training coordination and employee support. This role provides a strong foundation for a future career in HR, Learning & Development or wider business support functions, with structured learning built into the role through the Level 2 qualification.

Location: Unit 8 Cefn Coed, Cardiff CF15 7QQ

±á´Ç³Ü°ù²õ:ÌýFull time. 37.5 hours per week

Pay:

´¡±è±è°ù±ð²Ô³Ù¾±³¦±ð²õ³ó¾±±è:ÌýLevel 2 Business Administration

Key Duties:

  • Act as a first point of contact for HR queries, responding professionally to emails and enquiries
  • Support recruitment administration, including references, DBS checks and interview coordination
  • Assist with onboarding processes, preparing induction materials and maintaining personnel records
  • Provide support with learning & development activities, including coordinating training sessions and maintaining records
  • Support HR reporting and carry out mini-audits to ensure compliance
  • Maintain accurate and confidential records in line with GDPR
  • Provide administrative support for wellbeing initiatives and health & safety activities
  • Produce documents such as letters, spreadsheets and meeting notes
  • Attend meetings and contribute to process improvements

Essential criteria

  • Genuine interest in HR, learning and development or people-focused work
  • Good written and verbal communication skills
  • Basic IT skills (email, Word, Excel, Teams)

Desirable criteria 

  • Experience in a customer-facing or support role (any setting)
  • Interest in wellbeing or staff engagement
  • Familiarity with spreadsheets or data entry